At Alora Dental we have an Appointment Cancellation Policy that allows us to schedule appointments for all patients.
When an appointment is scheduled, that time has been reserved for you and when it is missed, that time cannot be used to treat another patient.
We require that you give our office a minimum of 48 hours notice if you need to reschedule your appointment. This allows for other patients to be scheduled into that appointment. If you miss an appointment without contacting our office within the required time, a fee of $75.00 will be charged to you; this fee cannot be billed to your insurance company and will be your direct responsibility.
Additionally, if a patient is more than 15 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the cancellation fee will be charged. If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any questions you have.